Due to the delicate nature of posters and stickers (touching, hanging, sticking), we won't accept returns or refunds. If your order happens to arrive damaged, or not as expected we will gladly assist in making sure you receive the correct product. If this does happen, please email us at firstname.lastname@example.org once you receive your order. We securely package your posters and stickers and ship them in rigid packaging for a safe transit. Visit our Shipping Policy for more information.